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At Primed Tactical, we are committed to providing efficient and reliable delivery service for your order. Below is a detailed outline of our shipping process:
Free Shipping
All orders from Primed Tactical ship free within the United States and US territories.
Order Processing and Delivery Schedule
Once you place an order on our website, our team will begin processing it in a timely manner. Please note the following schedule:
Order Confirmation
After placing your order, you will receive an email with your order number and order details. Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment on the carrier's website. Please note that tracking updates depend on the shipping carrier’s system and may experience occasional delays.
Shipping Carriers
For orders within the United States and US territories, we partner with USPS to ensure timely and safe delivery.
Shipping Locations
We ship to all 50 states, US territories, and military addresses (APO/FPO/DPO).
Lost or Missing Packages
If your package is marked as delivered but you haven't received it, please contact us within 7 days of the delivery date for assistance. If we are not notified within this timeframe, we may be unable to reship or refund the order. We will work with the shipping carrier to investigate the issue and determine the best resolution, including reshipping your order or providing a refund based on your preference.
Shipping Carrier Responsibility
While we partner with USPS to ensure timely deliveries, we are not responsible for delays caused by the shipping carrier, such as transit disruptions, weather conditions, or incorrect delivery addresses provided at checkout.
If you have any questions or need assistance with your order, please contact our Customer Support Team at:
Phone: +1 786-471-6680
Email: support@primedtactical.com
Business Hours: Monday - Friday | 9:00 AM - 5:00 PM EST
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