Return & Refund Policy

Last Updated: December 16, 2024

At Primed Tactical, your satisfaction is our top priority. We are committed to providing a hassle-free return experience with no restocking fees, free return shipping, and a 45-day return window from the date of delivery.

Easy Returns Within 45 Days
If you are not completely satisfied with your purchase, you can return the product within 45 days from the delivery date for a full refund.

No questions asked.
No restocking fees.
No return shipping costs.

Return Process
Returning a product is easy and convenient:

  1. Contact Us: Email support@primedtactical.com or call us at +1 786-471-6680 to initiate your return.
  2. Receive Return Label: Our team will provide a Return Authorization Number (RAN) and a prepaid return shipping label.
  3. Send It Back: Attach the return label to your package and drop it off at your nearest designated carrier location.

Fast Refund Processing
We process refunds within 3 business days of receiving your return. Refunds are issued to the original payment method used during checkout. Depending on your financial institution, the refund may take 5-7 business days to appear in your account

Quality Assurance for Damaged or Defective Products
In the rare event that your product is damaged during shipping or has a manufacturing defect, contact us promptly within 48 hours of delivery and we’ll provide a replacement or full refund based on your preference.

Order Modifications and Cancellations
We allow order modifications or cancellations if your order has not been processed for shipping. If your order has been shipped, you can still return it after delivery following our return policy.

Dedicated Customer Support
Our Customer Service Team is ready to assist you with:

  • Returns and exchanges
  • Order modifications and cancellations
  • Refund status updates

Contact Us:
Phone: +1 786-471-6680
Email: support@primedtactical.com
Business Hours: Monday - Friday | 9:00 AM - 5:00 PM EST